The Maturing of a Business Intelligence Maturity Model

The ongoing high relevance of business intelligence (BI) for the management and competitiveness of organizations requires a continuous, transparent, and detailed assessment of existing BI solutions in the enterprise. This paper presents a BI maturity model (called biMM) that has been developed and refined over years. It is used for both, in surveys to determine the overall BI maturity in German speaking countries and for the individual assessment in organizations. A recently conducted survey shows that the current average BI maturity can be assigned to the third stage (out of five stages). Comparing future (planned) activities and current challenges allows the derivation of a BI research agenda. The need for action includes among others emphasizing BI specific organizational structures, such as the establishment of BI competence centers, a stronger focus on profitability, and improved effectiveness of the BI architecture.